FAQs

Christmas Edition A snowman

After our customers told us they loved Little Shop, we decided to launch a surprise Coles Little Shop Christmas Edition collectable campaign. It features five iconic Coles Christmas products - Coles Pavlova, Coles Gingerbread, Coles Deep Filled Fruit Mince Pies, Coles Christmas Crackers and a limited edition Coles Gingerbread Ice Cream, shrunk down into a mini collectable.

You will receive 1 Little Shop Christmas Edition mini collectable for every $30 spent in Coles or Coles Online (excludes Coles Express and Coles Liquor stores). For example, if you spend $90, you will receive 3 Little Shop Christmas Edition mini collectables. You will receive these mini collectables at the point of purchase in store, or when your Coles Online order is delivered/collected.

We’re sorry you weren’t able to get your hands on a Coles Little Stocking Miniature Collector's Case. You can download a template to make your own collector's case here.

Coles: There is no cap on miniatures for shops in our Coles stores. 

Coles Online: In order to assist our team members with delivering your Coles Online order as efficiently as possible, the number of mini collectables that can be earned in a single transaction online is capped at 10.

Each mini collectable is sealed in opaque packaging, so you won’t be able to identify the miniature it contains. Customers will not be able to select their own. Our customer service team members will be handing out miniatures randomly and are not able to search for a specific mini for customers.

Coles Little Shop Christmas Edition launches on the 7th of December 2018 and will run while stocks last!

Coles Online orders made from the 7th of December and delivered or collected by the 24th of December 2018 will include a mini collectable. Coles Online customers cannot collect missing minis from the Service Desk. The offer is only available while stocks last. Unfortunately, orders placed before the 7th of December will not contain mini collectables. Orders delivered after the 24th of December will not contain a mini as this is after the promotional period.

Unfortunately, we are unable to swap mini collectables in store. There is no designated Swap Day for this collectable campaign. We encourage you to swap your minis with your family, friends and in your community.

We’re sorry you missed out on your mini/minis on this occasion. Unfortunately, minis can only be redeemed at the point of checkout in store. There will still be many occasions to complete your set and we wish you all the best with your collecting!

Collector's cases will be for sale in Coles from the 7th of December while stocks last. Collector's Cases will not be sold on Coles Online. 

Coles Little Stocking Miniature Collector's Case: $4 

There are 5 minis to collect, including one limited edition mini (Coles Gingerbread Ice Cream).


There is a purchase limit of three collector's cases per customer, per transaction.

As our Little Shop Christmas Edition Collector's Cases are in high demand, we want to ensure all of our customers have the opportunity to purchase one. Therefore, there is a limit of 3 per transaction. You can also download a template to make your own collector's case here.

The Coles Little Shop Christmas Edition Merchandise and mini collectables are produced in China and the Netherlands.

We are committed to responsible marketing practice, and as such we have worked closely with our creative agency to tailor our Coles Little Shop Christmas Edition marketing communications to our usual audience, the primary grocery buyer.

Coles Little Shop Christmas Edition minis are not suitable for children aged 0-3. The collectables are for those aged 5 years and older. Adult supervision is advised for those aged younger than 5 years of age due to the risk of choking. There are important safety warnings on the packaging of the mini collectables so please save this information for future reference. At Coles we care about the safety of all our customers. All of our mini collectables have been independently tested for compliance with Australian Standards. This testing is specifically aimed at reducing risks and demonstrating the quality and safety of materials and products.

The Coles Little Shop Christmas Edition campaign only runs for a limited time and customers are able to recycle the wrappers at their nearest Coles through our in-store RedCycle program. For Coles Online deliveries, mini collectable packaging can be returned to the driver, and recycled through our RedCycle program. As part of our commitment to better environmental outcomes, RedCycle offers customers a chance to recycle soft plastics in the provided bins at your nearest Coles store. This is the largest retailer-operated recycling program of its type in Australia. Through the RedCycle program, the recycled soft plastic material is repurposed into outdoor furniture for pre-schools and primary schools. For more information on RedCycle please visit http://www.redcycle.net.au/. To prompt customers to dispose of their packaging in an environmentally friendly manner this information has been included on miniature collectable packaging to ensure all customers that participate are aware of how they can dispose of the wrappers.

The Coles Little Shop Christmas Edition mini collectibles are designed for customers to keep and not dispose of. Coles team members will ask at point of purchase if you would like to receive the mini collectables when shopping at Coles. When shopping online, you have the opportunity to “Opt Out” of the campaign. Collectible's cases are also available for purchase to ensure the mini collectibles can be displayed and kept.

There are 5 mini collectables to collect, including one limited edition mini (Coles Gingerbread Ice Cream).

We’d love to hear your suggestions for your favourite brands to be made mini and we’ll make sure our Marketing team is made aware.

There is no designated Swap Day for this mini collectable campaign. We encourage you to swap your minis in your community.

If your mini collectable is damaged, please contact the Coles team seven days on www.facebook.com.au/coles or contact Coles Customer Care on 1800 061 562 Mon–Fri 8.30am–6.00pm (AEST) Saturday 8.00am–4:30pm (AEST), as we may be able to assist. Replacement collectables are not guaranteed and are to be given out at the discretion of Customer Care.

If your Collector's Case is damaged, please contact the Coles team seven days on www.facebook.com.au/coles or contact Coles Customer Care on 1800 061 562 Mon–Fri 8.30am–6.00pm (AEST) Saturday 8.00am–4:30pm (AEST), as we may be able to assist. Replacement Collector's Cases are not guaranteed and are to be given out at the discretion of Customer Care.

The Coles Little Shop Christmas Edition campaign only runs for a limited time and customers are able to recycle the wrappers at their nearest store through our in-store REDCycle program. For Coles Online deliveries, mini collectable packaging can be returned to the driver, and recycled through our REDCycle program. As part of our commitment to better environmental outcomes, REDCycle offers customers a chance to recycle soft plastics in the provided bins at your nearest Coles store. This is the largest retailer-operated recycling program of its type in Australia. Through the RedCycle program, the recycled soft plastic material is repurposed into outdoor furniture for pre-schools and primary schools, and is also being used to make road base.